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Chief Operating Officer appointed to manage rapid growth

12 March 2020    

HenderCare has appointed Emily Welyhorskyj to the newly created role of Chief Operating Officer to support the unprecedented growth of the business which has seen 425 new South Australian care staff employed in the last 12 months.

The company has seen a 135% increase in service delivery over the past year and has employed a further 875 staff nationally. The growth has put HenderCare well on track to achieve a five-year target of doubling its workforce to 3,000.

Thirty- one-year-old Emily, a qualified lawyer who has just completed her MBA, has been appointed to the role from her previous position of HenderCare’s In-house Legal Counsel and Manager, Workplace Relations, where she’s worked for four years.

She will work alongside Chief Executive Officer Amanda Blight and a newly appointed People and Culture Manager Steve Tillett to further expand HenderCare’s services and reach in South Australia and interstate.

In July 2019, HenderCare launched a new Allied Health Service in South Australia, while continuing to grow its core disability and aged care services. Plans are now underway to expand the Allied Health Service interstate.

HenderCare Chief Executive Officer Amanda Blight said Emily will play a lead role in helping HenderCare to grow nationally by ensuring high standards of service delivery, compliance and workforce development.

“We’ve significantly grown our frontline services team over the last few years and now need to further strengthen our corporate structure to ensure our growth is sustainable with operational excellence. Operational innovation will be high on the agenda,” said Ms Blight.

“Emily is an intelligent dynamic performer, respected by all who work with her. Her legal knowledge and experience in understanding the regulatory environment in which we operate will be very valuable in her role as COO.”

HenderCare’s further growth plan will see the company expand its national reach in NDIS disability services and Home Care Packages.

This year, HenderCare will expand its newly created Allied Health Service across Australia after successfully launching the service locally. The company also plans to launch, for NDIS participants, Support Coordination and Plan Management divisions.

The plans are being supported with further investment in business infrastructure with a focus on human resources and operational tools including new technologies for clients and personnel.

“The next few years will take HenderCare into a new era,” said Ms Welyhorskyj.

“I’m excited about taking up the role as COO to ensure that as we grow, we continue to put the client at the centre of our decision making and deliver high-quality care services developed around the lives of our clients.

HenderCare has been operating for over 16 years. They provide aged care, disability and allied health services nationally (excluding Northern Territory).

MEDIA CONTACT: Simon Hatcher on (08) 8412 4105 or 0419 780 071