Adelaide Airport named Capital City Airport of the Year

Adelaide Airport has won the Capital City Airport of the Year award at the Australian Airports Association National Airport Industry Awards 2024, held in Brisbane last night. It’s the second time Adelaide Airport has received the award in the past three years.

Adelaide Airport Managing Director, Brenton Cox, said the awards were deserved recognition for the airport’s growing team who had been working extraordinarily hard across the business including customer experience, sustainability and overall service delivery.

“This is a great result for everyone at Adelaide Airport. It’s always nice to receive recognition from our peers that we’re moving in the right direction to achieve our vision of being everyone’s favourite airport,” Mr Cox said.

“What is extra special about this year’s award is that it is recognition for a body of work across our entire business rather than just for one major infrastructure project. In providing the award it was acknowledged that Adelaide Airport was at the forefront of innovation across many areas, from sustainability to customer experience – including through running world-first trials which will contribute to building the knowledge base for our industry.

“A couple of initiatives of which we’re particularly proud this year include partnering with Virgin Australia to pilot a ‘Try Before You Fly’ event in support of people with a disability and other health conditions who would otherwise perceive flying as a barrier to travel.

“We also completed the resurfacing of our main runway and taxiways with no disruption to services and while utilising 15,500 tonnes of reclaimed asphalt pavement, almost 25 per cent of the total asphalt laid. This was the first time a sustainability initiative of this kind had been trialled in Australia.

“We are particularly proud of how our team from across the organisation has been working incredibly hard to maintain service levels during baggage and security upgrades that are introducing cutting edge technology into a live operating environment.

“We have another big year ahead of us as we ramp up the next phase of infrastructure upgrades, which will include expansion of our check-in hall, adding gates and aerobridges at either end of the terminal and expanding our pick-up and drop-off facilities, as well as completing significant upgrades to our security screening and baggage handling systems.”